The In-Your-Face, Results-Focused, No-“Kumbaya” Guide to
Social Media for Business!
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Detailed techniques for increasing sales, profits, market share, and efficiency
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Specific solutions for brand-building, customer service, R&D, and reputation management
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Facts, statistics, real-world case studies, and rock-solid metrics
Stop hiding from social media--or treating it as if it’s
a playground. Start using it strategically. Identify specific, actionable goals.
Apply business discipline and proven best practices. Stop fearing risks. Start
mitigating them. Measure performance. Get results. You can. This book shows you
how.
Jason Falls and Erik Deckers serve up practical social
media techniques and metrics for building brands, strengthening awareness,
improving service, optimizing R&D, driving better leads--and closing more
sales.
“Conversations” and “communities” are wonderful, but
they’re not enough. Get this book and get what you really want from social
media: profits.
Think social media’s a passing fad? Too risky? Just a
toy? Too soft and fuzzy? Not for your business? Wake up! It’s where your
customers are. And it ain’t going away. Does that suck? No. It doesn’t. Do
social media right, and all those great business buzzwords come true.
Actionable. Measurable. And...wait for it...here comes the big one.
Profitable. Damn profitable.
Want to know how to do it right? We’ll show you. And,
yeah, we know how because we’ve done it. This is the bullshit-free,
lie-free, fluff-free, blessedly non-New-Age real deal. You’re going to learn how
to use social media to deliver absolutely killer customer service. How to
R&D stuff people actually want. Develop scads of seriously qualified leads.
You’ll figure out what you want. You know, the little things like profits,
market share, loyalty, and brand power. You’ll figure out how to measure it. And
then you’ll go get it.
One more thing. We know what scares you about social
media. Screwing up (a.k.a., your mug on the front page of The Wall Street
Journal). So we’ll tell you what to do so that won’t happen. Ever. No B.S.
in this book. Just facts. Metrics. Best practices. Stuff to warm the hearts of
your CFO, CEO, all your C-whatevers. And, yeah, you. So get your head out from
under the pillow. Get your butt in gear. Let’s go make some money.
Price: $24.99
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